Effective Date: August 12, 2024
We want you to be satisfied with your purchase. If you are not, please review our return and refund policy below.
1. Return Eligibility
You may return unopened products in their original condition within 30 days of receipt for a full refund.
2. Non-Returnable Items
Certain items are non-returnable, such as opened products, perishable goods, and customized items.
3. Return Process
To initiate a return, please contact us at [email protected] with your order number. You will be responsible for return shipping costs.
4. Refunds
Refunds will be processed within 5-7 business days after we receive your returned item. Refunds will be issued to the original payment method.
5. Exchanges
We only replace items if they are defective or damaged. Please contact us if you need an exchange.